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Frequently Asked Questions
Ask away!
Does RequestNow require wifi?
Nope. Just cellular service. Guests engage by sending regular text messages. The DJ views requests by loading the Live View view can be viewed on a mobile phone using cellular service or a tablet/laptop tethering. The Live View uses minimal data.
Which countries you are available in?
Currently, USA, UK and Canada. In the UK, photo services aren't available.
Australia is in beta - reach out to us. Otherwise, let us know which country you are interested in!
What happens if I want to cancel my subscription?
You can cancel your subscription by contacting support.
Do you offer referral programs?
Yes, please reach out to us!
